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4. How to create an FAQ

 How to create an FAQ
====================

Updated 5 days ago · 2 min read

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Adding a frequently asked questions section to your project is a great way to provide extra information to the public, without making your page content-heavy.

Posting answers to frequently-asked questions can also minimise the need for the public to contact you by phone or email, freeing up your resources for other tasks.

![An FAQ section on a public project page, with each question expandable](/storage/rtyrDQyZGKalqwWCGiCFpfhmGq95biQwTfZjYQdf.png)

How to create a FAQ:
--------------------

1. In your Civio Engage dashboard, select a **Project**.
2. This will open up the project overview page. Go to the **Edit** tab.
3. Select **+Add block**.
4. From the drop down, select **Rich content**.
5. This opens up a Rich content window.
6. Fill in the **Title** field. This will be displayed on your project page.
7. In the Content box, click on the **+** sign to open up the Additional toolbox.
8. Select **Accordion**.
9. Choose the number of items in your FAQ. Click **Add Accordion**.
10. Fill in the **Title** and **Content** fields with your questions and answers.
11. You can rearrange the order of questions by clicking on the grab dots and dragging them into position.
12. Click on **+Add item** to add extra rows.
13. When you are finished, click **Add Rich Content.**
14. Click **Publish.**

![Adding an Accordion to a Rich content block: opening the Additional toolbox and inserting the Accordion structure](https://engage.knowledge.civ.io/storage/dBuzB4yuie7T3wJFkIO76p4SLqCJyVHd9w8bz9AB.gif)

To edit or delete a FAQ:
------------------------

1. Go to the **Edit** tab in your project overview.
2. Click on the FAQ content block.
3. To edit, make your changes, and click **Done**.
4. Alternatively, to delete the FAQ, select **Remove**.
5. Click **Publish**.

![The FAQ content block in a project's list of blocks, ready to reopen for editing](https://engage.knowledge.civ.io/storage/emcUjOE5whqNwSPjYBXFVe8ukm9lQyiV5ip8b7zH.png)

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