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4. Understanding Dashboard Widgets

 Understanding Dashboard Widgets
===============================

Updated 3 days ago · 4 min read

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Dashboard widgets help you visualise and track engagement data. Each dashboard comes with default widgets, but you can customise them to show exactly what you want to measure.

Want to learn more?

- Learn about [different types of reporting dashboards](/articles/9184210119695-Reporting-dashboards)
- Find out how to [customise your dashboard widgets](/articles/9184401884943-Edit-dashboard-widgets)

How Widget Data Works
---------------------

Widget data is determined by two main factors:

- Your reporting context (main dashboard, project dashboard, participation tool report or user report)
- Your selected date filter

![The dashboard's date filter, with Last 7 days, Last 30 days, Last 90 days and Custom range, which sets the period the widget data is drawn from.](https://engage.knowledge.civ.io/storage/44ji3ACfSWrljJeZ0oJxkLri40puZswdFgrbEX0D.png)

#### Understanding “Unique“ Metrics

When you see “unique“ in a metric (like unique visitors or participants), it's counting one visit per IP address. Important note: Since multiple people can share an IP address (like in a household or workplace), several individuals using the same network will count as one unique visitor.

Available Widget Types
----------------------

### 1. User Tracking Widgets

#### User Count & User List

Track users based on verification status, activity, or registration with these metrics:

MetricDetailVerifiedTotal number of verified usersLast ActiveUsers showing activity within your specified timeframeRegistrationsNumber of new user registrationsConfiguration Options:

- Roles: Filter by specific user roles (Administrator, Project Manager, etc.)
- Exclude Roles: Remove specific roles from the count
- Suffix: Add context text after the number (e.g., “Users“)

### 2. Time Series Widgets

Time series widgets help you visualise trends over time. Here's an example:

![A time series widget on a dashboard, showing visitor activity across a single week.](https://engage.knowledge.civ.io/storage/S5ARQLdpieRdvqFk4e4BpxYFXfYMmJthc7cw9YMe.png)

### Available Time Series Types:

#### User Activity

Track user patterns over time including:

- Last active times
- Registration patterns
- Verification status changes

#### Visitor Activity

Monitor site traffic over time including:

- Unique visitors
- Total visits
- Bounce rates

#### Form Activity

Track form engagement over time including:

- Conversion rates
- Page views
- Form starts
- Submissions
- Resubmissions

#### Event Activity

Monitor event engagement over time including:

- RSVPs
- Unique visitors
- Total visits
- Bounce rates

#### Survey Activity

Track participation trends over time including:

- Total submissions
- Unique visitors
- Total visits
- Bounce rates

#### Project Activity

Track project trends over time including:

- Followers
- Unique visitors
- Visits
- Bounces

### 3. Count Cards

Count cards provide quick numerical insights. Here's an example:

![A count card widget on a dashboard, showing the number of registrations.](https://engage.knowledge.civ.io/storage/ws9puVFsmldCRAf7fm5brTjzI1OuHbcUbbZzO8fS.png)

#### Analytics Metrics Available

TitleDetailUnique visitorsVisits from unique IP addresses within your selected date rangeUsersCurrent total of logged-in users (both public and admin)VisitsNew sessions (counted after first visit or 30+ minutes of inactivity)Visits convertedUnique visitors who made submissionsBouncesSingle-page visits without further interactionActionsTotal page views, searches, outlinks, and downloadsMaximum actionsHighest number of actions in a single visitNumber of actions per visitAverage actions per visitAverage time on websiteAverage session duration in secondsTotal visit lengthTotal time spent by all visitors in seconds#### Form Analytics Metrics

TitleDetailViewsTotal form page loadsViewersUnique visitors who viewed the formStartsNumber of times users began filling out the formStartersUnique users who started the formSubmissionsTotal form submissionsSubmittersUnique users who submitted the formResubmittersUsers who submitted multiple timesConversionsPercentage of viewers who submitted#### Content Count

TitleDetailStandard pagePages created within selected date rangeStandard updateUpdates created within selected date rangeStandard stageTimeline stages created within selected timeframe#### Document Downloads Count

Track total document downloads within your selected date range.

#### Event Registrations Count

Monitor event RSVPs within your selected date range.

#### Survey Submission Count

Track submissions across all participation tools (excluding likes and comments). You can customise which tools to include in your count:

Form typeDetailFormTotal survey submissionsPollTotal poll submissionsIdea boardTotal idea board submissionsYou can combine different tool types (e.g., combining polls and idea boards) to get aggregate submission counts.

#### Project Followers Count

Track total project followers within your selected date range.

#### Team count

Track the number of teams on your site within your selected date range. You can filter the count to a single team type.

#### User interest count

Track how many categories users have registered an interest in. This appears on a project dashboard and on a user report.

### 3. Content (Content tables)

Create customisable content tables showing detailed metrics for your content. Here's an example:

![A content table on a dashboard, listing the top performing participation tools with their submissions, unique visitors and total visits.](https://engage.knowledge.civ.io/storage/CL0tXEgNmDGbGfX61GGpRt1HisVlqyp5Fivqyizh.png)

### Available Table Types:

#### Content Tables

Track pages, updates, and stages with metrics like:

- Total visits
- Moderation status
- Author
- Last updated date
- Created date
- Published date
- Unique visitors
- Average bounce count
- Average time on page

#### Document Tables

Monitor document performance with metrics like:

- Downloads
- Moderation status
- Author information
- File details (extension, size)

#### Event Tables

Track event performance with metrics like:

- Attendee numbers
- Visitor statistics
- Engagement metrics

#### Survey Tables

Monitor participation tools with metrics like:

- Submission counts
- Visitor statistics
- Engagement metrics
- Creation and update information

#### User Report Tables

These three tables appear only on a user report, and each lists that user's own activity:

Widget

What it lists

**Submitted survey list**

The participation tools the user has submitted to. You can limit it to particular tool types.

**User registrations and follows**

The content the user has registered for or followed, such as events or categories.

**Documents downloaded**

The documents the user has downloaded.

### 4. Additional Widget Types

### Rich Text Content Block

Use the WYSIWYG editor to add custom content to your dashboard:

- Text and images
- Fonts and callouts
- Links
- Third-party embeds

Participation tool Widgets
--------------------------

- See our help article on [Participation tool reporting ](/articles/9184444959247-Participation-tool-reporting)

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