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How to configure user sign-up text and profile fields
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Updated 2 months ago

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   This article explains how to configure your user registration form by:

- Adding custom messages around the login, registration, and password reset forms
- Enabling additional fields to capture extra information from users during sign-up

Configure your sign-up form:
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1. Navigate to [**Settings**](/articles/9175641395215-Settings) in the left-hand menu.
2. Select **People, User settings** to view user-related options.
3. Scroll down to **User form text** and **Show additional profile fields** sections.

Configuring User Form Text
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You can display custom messages or instructions above and below each user form. This is useful for welcoming new users, explaining the sign-up process, or providing support information.

User form text appears in three locations: the login form, registration form, and forgot password form. Each location can have text displayed before (prefix) and after (suffix) the form.

The following form text can be customised:

- **Login form prefix and suffix** - Text that appears above and below the login form
- **Register form prefix and suffix** - Text that appears above and below the registration form
- **Forgot password form prefix and suffix** - Text that appears above and below the password reset form

For example, you might include a brief welcome message in the **Login / Register form prefix** to introduce users to your platform or provide information about registration requirements.

![Civio_Engage.png](/storage/articles/12078133943951.png)

Enabling Additional Profile Fields
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If you need to collect more information from users during registration, you can enable additional profile fields:

1. Navigate to the **Show additional profile fields** section in User settings.
2. Tick the checkbox next to each field you want to enable.
3. Configure the options for each field as needed.
4. Click **Save** to apply your changes.

Available additional profile fields include:

FieldDescription**Language**Allows users to select their preferred language from options you define**Gender**Provides gender options for users to select from**Year of birth**Collects the user's year of birth for demographic information**Postcode**Gathers location data to help with regional analysis and targeted content**Education**Allows users to specify their education levelCustomising Field Options
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For fields that require predefined options (such as Gender, Language, and Education):

1. Click **+ Add option** to add a new option to the list.
2. Enter the option text.
3. To remove an option, click the delete icon next to it.
4. Click **Save** when you've finished configuring all options.

**Important:** Remember to save your changes after configuring the user form text and additional profile fields. The changes will only take effect after saving.

*Here is an example of how your Register form might look to the public users:*

![Create_an_account___Civio_Council_🔊.png](/storage/articles/12078149532943.png)

Benefits of Custom Form Configuration
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By tailoring your user form text and enabling additional profile fields, you can:

- Create a more welcoming registration experience
- Collect valuable demographic information for user segmentation
- Provide clear instructions to reduce user confusion
- Better understand your community to deliver more relevant content

These settings help you create a registration process that meets your specific community engagement needs while providing a smooth experience for new users.

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