Continue an incomplete survey submission | Civio Engage Knowledge Base     [Skip to content](#main)  [ ![Civio Engage Knowledge Base](/civio-light.svg) ](https://nginx.deploy-lagoon-production.civio-engage-docs.dh1.amazee.io)  [Product documentation](/articles) [Release notes](/releases) [Roadmap](/roadmap) [ Support portal ](https://nginx.deploy-lagoon-production.civio-engage-docs.dh1.amazee.io/portal/login)   Toggle navigation      

  [Product documentation](/articles) [Release notes](/releases) [Roadmap](/roadmap) [Support portal](https://nginx.deploy-lagoon-production.civio-engage-docs.dh1.amazee.io/portal/login)  

  1. [Home](/) ›
2. [Product documentation](/articles) ›
3. [Feature Announcements](/articles?category=8) ›
4. Continue an incomplete survey submission

 Continue an incomplete survey submission
========================================

Updated 3 days ago · 2 min read

 Search     Search  

Save and Continue Later
-----------------------

The Save and Continue Later feature allows survey participants to save their progress and return to complete the survey at a later time.

How it works
------------

The Save and Continue Later feature works differently depending on whether the participant is logged in.

### For logged-in users

When a participant is signed in to their account, their survey progress is saved automatically, as long as the survey has **Save user progress** turned on.

If that setting is turned off, signed-in participants save their progress the same way as anonymous participants, using the **Save and continue later** button.

Logged-in users can access their saved drafts from their profile at any time.

![The Form progress list on a user's profile, showing their saved survey drafts](/storage/articles/14652141619727.png)

### For anonymous users (not logged in)

Participants who are not logged in can click the **Save and continue later** button to save their progress. A **Save your survey progress** dialog opens, explaining what the link is and offering the option to **Save and copy survey link**.

This unique link allows the participant to return to their saved draft. Any changes made in future sessions are automatically saved to the draft when the browser is closed.

![The Save your survey progress dialog, explaining how to save and continue later, with the Save and copy survey link button.](https://engage.knowledge.civ.io/storage/mFogh60G9jJRMTqAOPbYLVDVG2N5gGmr6gFpaIHA.png)

#### Keep it safe

Anyone with this link can view or complete the survey. Participants should keep their link private and not share it with others.

Draft expiry
------------

Saved survey drafts are removed under the following conditions:

- **Time limit:** Saved drafts expire after **60 days**.
- **Survey closure:** Once the survey closes, saved drafts can no longer be resumed.

Was this article helpful?
-------------------------

Your feedback helps us prioritise what to rewrite.

      Yes     No  

 [    Back to Feature Announcements ](/articles?category=8) 

 On this page 

### Still need help?

Raise a request in the support portal and track it to resolution.

 [ Submit a support request ](https://nginx.deploy-lagoon-production.civio-engage-docs.dh1.amazee.io/portal/login)

Submit a support request through the [support portal](/portal) or email .

 © 2026 [Civio](https://civ.io) [Privacy Policy](/articles/privacy-policy) [Terms of Use](/articles/terms-of-use)
