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Manage your password
====================

Updated 2 months ago

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   Change your password
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To update your password in Civio Engage:

1. Login to your Civio Engage website.
2. In the top right of the screen, click on your **username**, then select **Manage** **profile.**
3. Enter your current password, and your new password.
4. Confirm your new password.
5. Click **Save**.

Lost password
-------------

To recover a lost password:

1. On your Civio Engage website, click **Login**.
2. Click **Forgot password**.
3. Enter your email address. If you have an account, you will receive an email with a prompt to change your password.

![image (3).png](/storage/articles/9176779429135.png)

Resetting your password

Two-factor authentication
-------------------------

You can choose to enable or disable Two-factor authentication (2FA). When 2FA is enabled, you will be prompted for a token to authenticate your identity. This secure, random token is generated by the Google Authenticator app on your phone. Click [here](/articles/9176717158031-Login-to-your-site) to find out more about 2FA.

*If you are not sure if you need to enable 2FA, please contact your Civio Engage administrator.*

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