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4. Manage your admin profile

 Manage your admin profile 
==========================

Updated 2 days ago · 2 min read

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Accessing your user profile
---------------------------

![The user menu open, with the My profile option highlighted](https://engage.knowledge.civ.io/storage/gdDAIfguoxNBn0eXoNkB9DbfUBz1HjTt7r2ubiNV.png)

My profile

On your user profile page, you will find an overview of information and actions related to your account, such as the projects you are following, and notifications.

1. Login to your Civio Engage website.
2. At the top right of the page, click on the **username,** then select **My profile**. This will open **Your profile** page.

Manage your user profile
------------------------

![The user menu open, with the Manage profile option highlighted](https://engage.knowledge.civ.io/storage/VEUc9IrIMd2wOILJSxTah6537MtQjivVu7YxuZGT.png)

Manage profile

1. To manage your user profile, login to your Civio Engage website.
2. Click on the **username** at the top right of the page, then select **Manage profile**.
3. Alternatively, from the **Your profile** page, click on the **Manage profile** tab.

Profile information
-------------------

You can update your personal information here, including your Email address, Display name and Password.

![The Account section of the Manage profile tab, with the Email and Display name fields and the Update button.](https://engage.knowledge.civ.io/storage/FPBdy907h3LyxvP6MC3PPsxbw9ffUu0djulmV8Bm.png)

You can also select from a list of **Categories of interest**. When you sign up to receive notifications, you'll be kept up-to-date about upcoming events, new projects, or project updates in these areas of interest.

Update password
---------------

To update your password:

1. Login to your Civio Engage website.
2. In the top right of the screen, click on your **username**, then select **Manage profile**.
3. Enter your current password, and your new password. Confirm the new password.
4. Click **Update**.

![The password change fields on the Manage profile page](https://engage.knowledge.civ.io/storage/kCjdi0gzBFK10xfBmXXWy7sdriUKSgL0QrkmSlj3.png)

Two-factor authentication
-------------------------

You can choose to enable or disable Two-factor Authentication (2FA). When 2FA is enabled, you will be prompted for a token to authenticate your identity. This secure, random token is generated by the Google Authenticator app on your phone. Click [here](/articles/9176717158031-Login-to-your-site) to find out more about 2FA.

![The Two factor authentication panel on the Manage profile page, with the Enable button traced.](https://engage.knowledge.civ.io/storage/4hCDmxm31V5rH3kflvuhqEK9DS48oaYGpI1s52PJ.png)

*If you are not sure if you need to enable 2FA, please contact your Civio Engage administrator.*

Notifications
-------------

Notifications are sent to internal users on Civio Engage when certain system actions are performed. For example, when a survey submissions export is completed or when an update for a project you follow is created, you will receive a notification on Civio Engage.

To view all communications for your profile:

1. Login to your Civio Engage website.
2. Click on the **username** at the top right of the page, then select **Notifications**.
3. Alternatively, from the **Your profile** page, click on the **Notifications** tab.

![The Notifications tab on a user's profile, listing recent system notifications](https://engage.knowledge.civ.io/storage/iKcaHg0wSEaCxdv90TVRmTbOyvw71FobOlkvCyzB.png)

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