Notifications in Civio Engage | Civio Engage Knowledge Base [ ![Civio Knowledge Base](/civio-light.svg) ](https://nginx.deploy-lagoon-production.civio-engage-docs.dh1.amazee.io) [Articles](/articles) [Releases](/releases) [Home](/) [Knowledge base](/articles) [👤 Profile management](/articles?category=4) Notifications in Civio Engage ============================= Updated 2 weeks ago Search Go Civio Engage sends notifications based on a user's role. Roles can be assigned at two levels: - **Site-wide Role** — Receives notifications for all projects across the entire site. - **Team Role** — Receives notifications only for projects assigned to that team. A user can hold both a site-wide role and a different team role. For example, someone could be Staff at the site level but a Reviewer within their team. Their team role determines what notifications they receive for that team's projects. If a user only has a team role and no site-wide role, they will only receive notifications for projects within their team. Public User Notifications ------------------------- Community members who register on your site can receive the following notifications, grouped by what they relate to. ### Account access NotificationDescription**Verify Email Address**Sent when a new user registers.**Password Reset**Sent when a user requests a password reset.**Magic Code Sign-in**Passwordless sign-in code sent to the user's email.**Account Activation Prompt**Sent to guest users who have submitted content without creating a full account, prompting them to set a password and activate their profile. The activation link expires after a short time.### Following projects and categories NotificationDescription**New Project Matching Interests**Notifies followers when a matching project is published.**Project Stage Changed**Notifies followers when a followed project moves to a new stage.**Category Follow: New Project**Notifies category followers when a new project is published (admin-triggered).**Custom Outbound Notification**Admin-drafted notification sent to project or category followers.### Participation tools NotificationDescription**Official Response Posted**Notifies the user when their Q&A question, idea, or other public submission receives an official response from staff.Internal User Notifications --------------------------- Staff and administrators receive notifications based on their role in the content workflow and team structure. ### Content workflow NotificationWho Is Notified**Content Sent for Approval**Reviewer, Project Manager**Content Sent Back to Draft**Engagement Officer (author)**Content Approved**Publisher, Project Manager**Submission Confirmation**Engagement Officer (author, confirming their content has been sent for approval)**Moderation Outcome**Engagement Officer (author, with the final moderation decision)These workflow notifications apply to all content types including pages, events, surveys, timelines, documents, maps, and hotspots. ### Project workflow NotificationWho Is Notified**Project Sent for Approval**Reviewer, Project Manager**Project Sent Back to Draft**Project Manager, Reviewer**Project Approved**Publisher, Project Manager### Public submissions NotificationWho Is Notified**New Submission Awaiting Moderation**Reviewer, Project Manager (when a new public submission needs review)### Team management NotificationWho Is Notified**Team Request Created / Status Changed**Team admins and the requester (when someone requests to join a team or their request status changes) [ Back to articles ](/articles) Table of contents ----------------- © 2026 [Civio](https://civ.io) [Privacy Policy](/articles/privacy-policy) [Terms of Use](/articles/terms-of-use)